Delivery Information

When are orders processed?

Our operating hours are 09:00 to 17:00 Monday to Friday. Our customer service contacts are available within this time.

Can I get my order tomorrow?

All items displaying as in stock are usually dispatched with next day delivery if your order is placed before 14:00 GMT Monday to Friday and over a value of £50.

How long does delivery take?

We use DPD next-day for most orders, so you will normally receive your order the next working day if placed before 14:00 GMT. For lower value orders, our Royal Mail Tracked 48 delivery service usually takes 2 to 3 days to arrive. 

Please note days for deliveries are Monday to Friday.

Is there a cut-off time for next day delivery?

If your order for delivery within the UK is received before 14:00 Monday to Friday, we aim to dispatch the same day.

We do however advise you to contact our customer care team who will be able to advise you on the stock and delivery options on each item. We may also be able to provide delivery services not advertised online for an additional fee.

Will I get a tracking number?

On the day an order is dispatched, we will send an email notification, including any tracking reference available.

If you do not receive a tracking number and are expecting one, please feel free to contact us.

Do you offer Weekend (Saturday / Sunday) Delivery?

We are able to offer DPD delivery on a Saturday / Sunday for an extra cost, however this service is not available for selection on the website, please contact if you require this service.  

Please Note: If a standard DPD order is dispatched on a Friday, your items will be delivered on Monday.